Privacy Policy

We collect information you voluntarily give us, including:

• Your name and contact details (phone number, email address)
• The property address and details about the property (condition, occupancy, timeline)
• Your reason for selling and your preferred contact method
• Records of your consent to be contacted
• Call information when you phone us, including recordings, transcripts, and summaries of calls handled by our phone assistant

We also automatically collect basic technical information when you visit our website, such as the pages you visit, the website or ad you came from, and general device and browser information.

We use the information we collect only to:

• Evaluate your property and determine whether it fits what we buy
• Contact you about your inquiry and discuss a possible offer
• Respond to your questions and provide customer service
• Schedule appointments and coordinate next steps you request
• Keep records of our communications and your consent
• Improve our website and understand how visitors find us
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your information is for our internal use in evaluating and potentially purchasing your property.

We may share information only in these limited circumstances: with service providers who help us operate our website, phone system, and business (who are required to protect your information); with title companies, attorneys, or closing professionals if you move forward with a sale; or when required by law, subpoena, or to protect our legal rights.

If you call us or give us your phone number, you may receive calls or text messages from us related to your inquiry. Our phone line may be answered by an AI assistant that can answer questions and collect property details. Calls may be recorded and transcribed for quality, training, and record-keeping. You can ask to speak with a person at any time. Message and data rates may apply. You can opt out of texts at any time by replying STOP.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security, but we limit access to your information to people who need it to do their work.

You may ask us at any time to access, correct, or delete the personal information we hold about you, or to stop contacting you. To make a request, contact us using the details below. Requesting an offer from us is always free and carries no obligation.

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent version. Continued use of the website after changes means you accept the updated policy.